Job Description

Job Brief:
This Business Analyst (BA) position will initially be fully dedicated to the Data & Retention Program. In this role, the BA is responsible for managing system requirements throughout the lifecycle of a technology project. This includes identifying and managing scope, documenting the detailed requirements that support the scope and building out the technology system/enhancement. The analyst should act as a liaison between the business and the technology teams to ensure all business needs are met. The analyst will work with a cross-functional team in optimization of application capabilities and business processes. The analyst will also provide business analysis and project/product support for the development enhancement, quality assessment and ongoing support of the relevant lines of business.

Essential Job Functions:
• Elicit and manage a technology project's business scope – needs and features
• Effectively coordinate and run working sessions with representatives across the various organizations in the bank (Business, Legal, Technology, etc.)
• Translate business requirements into technical requirements and convey with appropriate level of detail to the technical team.
• Clearly document and manage detailed requirements for the technology system
• Support Quality Assurance Services (QAS) activities to ensure system requirements are tested accurately and comprehensively
• Act as Systems Matter Expert (SME) or source of knowledge for supported systems
• Participate in the design process to ensure it supports business requirements and an optimized user experience.
• Understand security, risk management, and IT process principles and escalate to appropriate team(s) as needed.
• Support and/or participate in user acceptance testing to ensure quality in application releases and user experience.

Required Skills:
• Analytical Skills; critical thinking, creative thinking, and problem solving.
• Visio/Miro, Word, Excel and PowerPoint
• Work within a customer oriented, positive team environment
• Demonstrate strong interpersonal, verbal, and written communication skills with technical and non-technical staff
• Provide support on single projects and initiatives within scope, budget and timeline
• Organization and communication skills

Client offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.

Client provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job Tags

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