Job Description

About Us
Welcome to Nexxaworks, where creativity, strategy, and innovation come together to craft marketing solutions that truly make a difference. We’re not your average marketing firm – we’re your growth partners, your storytellers, and your biggest cheerleaders.
Job Overview
We are seeking a motivated and enthusiastic Entry-Level Communications Agent to join our dynamic team. In this exciting role, you will be the first point of contact for our clients and will play a crucial role in enhancing customer satisfaction and communication within the organization. As an Entry-Level Communications Agent, you will be responsible for conveying information effectively and efficiently while ensuring a positive experience for all stakeholders
Responsibilities
Act as the first point of contact for incoming communications from clients and stakeholders.
Respond to inquiries via phone, email, and online chat with professionalism and clarity.
Manage and streamline communications across various platforms to ensure timely information delivery.
Assist in drafting, editing, and distributing internal and external communications materials.
Collaborate with team members to develop communication strategies that enhance client engagement.
Monitor communications and gather feedback to improve service delivery and customer experience.
Qualifications
Bachelor's degree in Communications, Public Relations, Marketing, or a related field preferred but not mandatory.
Excellent verbal and written communication skills with an ability to articulate ideas clearly.
Strong organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with communication tools.
A positive attitude and a willingness to learn new skills in a fast-paced environment.
Ability to work collaboratively in a team setting and maintain a professional demeanor.
What We Offer
Full-time, on-site position with growth potential
Competitive pay and full benefits (medical, dental, vision, PTO)
Training and development support
Collaborative team environment
Opportunity to work with an innovative, purpose-driven company

Job Tags

Full time, Work at office,

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Entry-Level Communications Agent Job at Nexxaworks, Rochester, NY

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