Sales Engineer - Northeast Region Job at MyDoorView, Philadelphia, PA

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  • MyDoorView
  • Philadelphia, PA

Job Description

Position Summary:

The Sales Engineer – Northeast Region is responsible for leading and executing all pre-sales technical activities across the Northeast territory. This individual will serve as both a senior technical sales resource and a mentor to support sales strategies, customer engagements, and solution delivery in alignment with MyDoorView’s go-to-market strategy. *This remote position is based in

This role is integral to the success of the sales organization and serves as a direct partner to the Regional Sales Manager, as well as a trusted advisor to authorized dealers, integrators, and end-users across the Northeast Region.

Key Responsibilities:

Pre-Sales Execution

  • Actively support sales opportunities by conducting product demonstrations, technical discovery, solution design, and proposal development.

     
  • Collaborate with the Regional Sales Manager in customer and partner meetings to develop and present tailored intercom and access solutions.

     
  • Serve as the technical lead on complex sales engagements, including enterprise deployments and multi-site rollouts.

     

Sales Strategy & Regional Alignment

  • Align technical support with the Northeast Region’s sales objectives and account priorities.

     
  • Develop a pre-sales strategy that maximizes regional growth opportunities and optimizes resource deployment.

     
  • Maintain consistent communication with sales leadership to report on progress, challenges, and support needs.

Sales Enablement & Team Support

  • Train and mentor Northeast sales representatives and dealer partners on technical positioning and product capabilities.

     
  • Deliver technical workshops, webinars, and documentation that enhance team competency and customer confidence.

     
  • Provide guidance and feedback to improve demo environments, pitch decks, and solution configurations.

     

Partner Enablement

  • Build strong relationships with regional dealer partners, acting as their technical point of contact for design, installation, and troubleshooting support.

     
  • Assist with partner onboarding, including technical validations and initial training sessions.

     
  • Conduct site walks and pre-deployment assessments to ensure solution viability.

     

Cross-Functional Collaboration

  • Interface with Product, Engineering, and Support teams to provide field feedback and influence future roadmap decisions.

     
  • Ensure a seamless handoff of projects from pre-sales to post-sales, including documentation and knowledge transfer.

     
  • Help define and refine tools, templates, and processes that increase efficiency and standardize solution delivery.

Required Qualifications:

  • 5–8 years of relevant experience in Sales Engineering, Solutions Architecture, or Technical Sales roles.

     
  • Experience in physical security, access control, smart intercoms, or related technology industries.

     
  • Strong knowledge of IP networking, video systems, and integration with third-party platforms.

     
  • Proven success in both executing pre-sales efforts and providing technical mentorship.

     
  • Excellent written and verbal communication skills; able to present complex concepts clearly.

     
  • Familiarity with CRM and sales enablement tools (e.g., HubSpot, Salesforce, Visio, Bluebeam).

     
  • Ability to travel up to 65% within the Northeast region.

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