Job Description

Position Summary:

The Sales Engineer – Northeast Region is responsible for leading and executing all pre-sales technical activities across the Northeast territory. This individual will serve as both a senior technical sales resource and a mentor to support sales strategies, customer engagements, and solution delivery in alignment with MyDoorView’s go-to-market strategy. *This remote position is based in

This role is integral to the success of the sales organization and serves as a direct partner to the Regional Sales Manager, as well as a trusted advisor to authorized dealers, integrators, and end-users across the Northeast Region.

Key Responsibilities:

Pre-Sales Execution

• Actively support sales opportunities by conducting product demonstrations, technical discovery, solution design, and proposal development.
  
   
• Collaborate with the Regional Sales Manager in customer and partner meetings to develop and present tailored intercom and access solutions.
  
   
• Serve as the technical lead on complex sales engagements, including enterprise deployments and multi-site rollouts.
  
   

Sales Strategy & Regional Alignment

• Align technical support with the Northeast Region’s sales objectives and account priorities.
  
   
• Develop a pre-sales strategy that maximizes regional growth opportunities and optimizes resource deployment.
  
   
• Maintain consistent communication with sales leadership to report on progress, challenges, and support needs.

Sales Enablement & Team Support

• Train and mentor Northeast sales representatives and dealer partners on technical positioning and product capabilities.
  
   
• Deliver technical workshops, webinars, and documentation that enhance team competency and customer confidence.
  
   
• Provide guidance and feedback to improve demo environments, pitch decks, and solution configurations.
  
   

Partner Enablement

• Build strong relationships with regional dealer partners, acting as their technical point of contact for design, installation, and troubleshooting support.
  
   
• Assist with partner onboarding, including technical validations and initial training sessions.
  
   
• Conduct site walks and pre-deployment assessments to ensure solution viability.
  
   

Cross-Functional Collaboration

• Interface with Product, Engineering, and Support teams to provide field feedback and influence future roadmap decisions.
  
   
• Ensure a seamless handoff of projects from pre-sales to post-sales, including documentation and knowledge transfer.
  
   
• Help define and refine tools, templates, and processes that increase efficiency and standardize solution delivery.

Required Qualifications:

• 5–8 years of relevant experience in Sales Engineering, Solutions Architecture, or Technical Sales roles.
  
   
• Experience in physical security, access control, smart intercoms, or related technology industries.
  
   
• Strong knowledge of IP networking, video systems, and integration with third-party platforms.
  
   
• Proven success in both executing pre-sales efforts and providing technical mentorship.
  
   
• Excellent written and verbal communication skills; able to present complex concepts clearly.
  
   
• Familiarity with CRM and sales enablement tools (e.g., HubSpot, Salesforce, Visio, Bluebeam).
  
   
• Ability to travel up to 65% within the Northeast region.

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