Salesforce Business Analyst Job at Openkyber, California

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  • Openkyber
  • California

Job Description

Business Analyst - (SAP | ServiceNow | Salesforce):

Location: Santa Clara, CA (100% Remote)

Duration: 3-6 Months

Engagement: Contract

What You'll Be Doing
  • Own and drive business requirements across the full Opportunity Quote Order Fulfillment lifecycle

  • Partner with business stakeholders to understand current-state pain points and design future-state solutions

  • Work with CPQ and Order Management platforms to support process improvements and system enhancements

  • Translate business needs into clear functional requirements, user stories, and process flows

  • Collaborate closely with technical teams on integrations across CRM, CPQ, ServiceNow, and ERP systems

  • Support UAT planning and execution , ensuring solutions meet business expectations

  • Act as a trusted bridge between business users and delivery teams

What We're Looking For
  • Strong experience as a Business Analyst in enterprise application environments

  • Hands-on knowledge of CPQ solutions , such as:

    • Steelbrick CPQ

    • Callidus CPQ

    • ServiceNow SOM (Service Order Management)

  • Solid understanding of end-to-end Opportunity-to-Order (O2O) processes

  • Experience working with one or more of the following platforms:

    • Salesforce

    • ServiceNow

    • SAP

  • Excellent communication skills-able to work with both business and technical teams

  • Comfortable working independently in a fully remote setup

Nice to Have
  • Experience with system integrations across CPQ, CRM, and ERP platforms

  • Exposure to large-scale or global enterprise implementations

  • Familiarity with Agile or hybrid delivery models

Oscar Associates Limited (US) is acting as an Employment Business in relation to this vacancy.

Job Tags

Contract work, Remote work,

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