Job Description
We are seeking an experienced Salesforce Solutions Architect proficient in Salesforce CPQ and Docusign CLM . The successful candidate will work closely with our Salesforce Technical Architect, focusing primarily on supporting Instructure's Go-to-Market (GTM) Tools. Job responsibilities will be divided among Salesforce Administration, Salesforce CPQ Administration, and CLM Administration.
What You Will Be Doing
- Salesforce CPQ Administration & Configuration:
- Administer the Salesforce CPQ platform, configuring key features such as Product Rules, Price Rules, Discount Schedules, Advanced Approvals, and customizing the Quote Line Editor.
- Maintain the product catalog, including adding and updating products, as well as managing bundles and options.
- Document all configurations, processes, and changes within the CPQ environment.
- Docusign CLM Administration & Workflow Management:
- Administer and configure the Docusign CLM platform, including system settings, integrations, and security profiles.
- Design, build, and maintain automated contract workflows, approval processes, and document generation templates.
- Manage user access, roles, and permissions within the CLM system to ensure data security and compliance.
- Provide technical support and training to end-users on Docusign CLM functionality and best practices.
- Cross-Functional Collaboration & Project Management:
- Collaborate with various departments (Legal, Sales, Finance, and Procurement) to gather requirements and translate them into effective CLM solutions.
- Manage the end-to-end project lifecycle for CPQ/CLM initiatives using Agile methodologies, covering solution design, sprint planning, release management, and post-deployment stabilization.
Here is what you will need to know/have:
- Minimum of 5 years’ experience in Salesforce administration and architecture, including at least 3 years focused on Salesforce CPQ implementation and support .
- Hands-on experience with DocuSign CLM administration , including configuration, workflow design, and security management.
- Strong technical support and end-user training capabilities, particularly for DocuSign CLM functionality and best practices.
- Proven experience managing complex, enterprise-level system integrations and end-to-end project lifecycles using Agile methodologies.
- Demonstrated ability to translate business requirements from Legal, Sales, Finance, and Procurement into scalable technical solutions.
Preferred Certifications
- Salesforce Certified CPQ Administrator
- Salesforce Certified Platform App Builder
- Salesforce Certified Application Architect or System Architect
- Certified DocuSign CLM Administrator
- Certified DocuSign CLM Workflow Developer
- Certified DocuSign CLM Implementation Consultant
- Certified DocuSign CLM Technical Consultant
Get In On All The Awesome At Instructure
- We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
- Flexible schedules and a remote-friendly culture, with hybrid or onsite work options available in some regions for specific roles
- Generous time off, including local holidays and our annual company-wide “Dim the Lights” week in late December, when we encourage everyone to step back and recharge
- Comprehensive wellness programs and mental health support
- Annual learning and development stipends to support your growth
- The technology and tools you need to do your best work — typically a Mac, with PC options available in some locations
- Motivosity employee recognition program
- A culture rooted in inclusivity, support, and meaningful connection
Job Tags
Remote job, Full time, Contract work, Local area, Flexible hours,