Shift Lead Job at Hando coffee bar, Manvel, TX

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  • Hando coffee bar
  • Manvel, TX

Job Description

Hando Coffee Bar in Manvel, TX is looking for one Evening Shift lead to join our team. Our ideal candidate is self-driven, ambitious, and engaged.

Responsibilities

  • Interact regularly with customers ensuring a positive experience
  • Coordinate and facilitate staff member's tasks to ensure timely execution
  • Train and develop new team members to company standard
  • Motivate staff while working towards one goal
  • Manage AM and/or PM shift duties such as cash handling, inventory levels, food safety protocols, daily cleaning duties and more.
  • Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with Hando’s receiving policies and procedures.
  • Be proficient in all Barista and Shift lead duties and skill set
  • Lead team through high- traffic periods smoothly, efficiently and positively 
  • Maintain excellent wait times, cleanliness and customer interactions through training, coaching and encouragement 
  • Ensure premium customer experience by addressing customer inquiries and resolving any issues 
  • Support in training process, company policies, procedures and job responsibilities 
  • Support and work with all management, including kitchen
  • Set team up for success 
  • Provide regular feedback to each team member on strengths and area of growth 
  • Take ownership of solutions and address operational issues 
  • Develop new leaders and delegate tasks for efficiency 
  • Implement and communicate directives form upper management 
  • Allocate designated breaks times

Qualifications

  • Outgoing and engaging personality
  • Strong communication and listening skills
  • Able to resolve conflicts quickly and efficiently
  • Experience in a leadership role is a definite plus
  • Food managers certification
  • 3+ years in Coffee industry

We are looking forward to reading your application.

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Job Tags

All shifts, Afternoon shift,

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