Job Description

Window and Door Service Technician

Renewal by Andersen

Indianapolis, Indiana

Renewal by Andersen is the custom division of Andersen Windows. Founded in 1903, Andersen Windows has been the world’s largest and most recognized brand for exclusive window and door systems. Renewal by Andersen was founded with the objective of creating a different and better window and door replacement experience for homeowners. We are in search of a hardworking, self-motivated, and experienced individual who is looking for a full-time, year round opportunity to join Renewal by Andersen; the number one window manufacturer in the country.

Responsibilities:

• Provide service performance and address warranty issues with windows and doors

• Troubleshoot jobs by manually fixing issues on-site and assisting with customer needs

• Ensure customer satisfaction while addressing problems

• Replace defective parts and help customers when windows aren't working properly

• Diagnose issues on windows and doors such as water infiltration, bowed panels, interlock issues etc.

Qualifications:

• 1-3 years of experience installing or working with windows and doors

• Custom window and door installation knowledge

• Thorough experience with using a metal brake and caulking

• Familiarity with and able to do some minor trim work around windows and patio doors both inside and out

• Customer service experience with job troubleshooting as a key component

• Good computer skills

• A valid driver's license

• Excellent communication skills with the ability to build quick rapport

• Ability to up to 100lbs and climb a ladder unassisted

Compensation & Benefits:

• Competitive starting hourly compensation of $23-$25/hour

• Company vehicle and a gas card

• 401K plan w/ company match

• Full insurance package, including medical, dental, vision, and life

- PTO - vacation time, sick time, and holiday pay

• Student Loan Repayment Program

• Employee Emergency Assistance Fund

• Access to Employee Perks Program

If this sounds like an exciting challenge to you, apply now! We are always looking for motivated talent to join our team. To apply, please email your resume to rarthur@windowsbyrba.com

DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

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