Customer Service Representative (remote) Job at Cygnific Company, California, MD

QXlPSUZwWVJESUxoTWx2MFZISi9acmlsOWc9PQ==
  • Cygnific Company
  • California, MD

Job Description

  Job Description

Responsibilities:

  • Generate sales leads
  • Identify and assess customers‚Äô needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Requirements and skills

  • Proven customer support experience or experience as a Client Service Representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • High school diploma

Job Tags

Remote job, Part time,

Similar Jobs

Smiles 4 Life

Dental Assistant or Dental Receptionist Job at Smiles 4 Life

 ...Recharge & Refresh: Generous PTO to maintain a healthy work-life balance Your Health Matters: Comprehensive medical/Rx, vision and dental plan Invest in Your Future: Company-matching 401(k) retirement plans, as well as Life and Disability protection Check out... 

Connectprep

Data Analyst Internship Job at Connectprep

 ...About ConnectPrep: Our goal is to redefine tutoring to use data, insight, and our extensive teaching experience find...  ...towards the future. The Opportunity: We are offering a Data Analyst Internship for qualified candidates. This is a cross-disciplinary role,... 

David Weekley Homes

In-House Legal Counsel Job at David Weekley Homes

 ...Job Description David Weekley Homes is seeking an In-House Attorney in ourLegal Department, who will report directly to the General Counsel. Responsibilities include, but are not limited to: Investigating and managing labor law claims andoutlining recommended... 

Genmec ACL

Labourers Job at Genmec ACL

We are currently seeking to add career minded individuals to our dynamic and growing organization. Responsibilities: -Concrete work - General Site Cleanup - Material handling - Load, unload, and identify building materials, machinery, and tools, and distribute...

Mt. Olympus Water & Theme Park Resort

Hotel Maintenance Technician Job at Mt. Olympus Water & Theme Park Resort

 ...Hotel Maintenance Technician The Hotel Maintenance position requires a positive attitude and the ability to problem solve on the go. This role requires a high degree of operational skills. Maintenance employees work with our guests, and must possess good interpersonal...