Job Description
A day in the life
You start your week based out of Montgomery, IL, 60538. A flight takes you to a customer where a 1980s-era EDM sinker needs a precision calibration. By mid-morning, you have the cabinet open, tracing electrical schematics, meter in one hand and O-scope in the other. You isolate a fault, swap components, re-terminate a harness with clean solder work, and bring the machine back up. After lunch, you run preventative checks, dial in parameters, and confirm compliance with Nuclear & Aerospace Standards. Before you leave, you brief the customer, update service records and inventory, and catch a late flight to tomorrow’s install. This is service done right—and you are the face of the company.
What you will do
- Install, maintain, and repair EDM equipment across generations, from legacy 1980s models through today’s platforms.
- Diagnose and resolve electrical, mechanical, and control issues to minimize downtime for customers.
- Perform routine inspections, preventative maintenance, and detailed calibrations to meet Nuclear & Aerospace Standards.
- Document service calls, repairs, parts usage, and site inventories with accuracy.
- Communicate clearly with clients to understand needs and deliver exceptional support.
- Collaborate with teammates and leadership to refine processes and elevate customer satisfaction.
- Stay current on industry developments, tools, and software to continuously improve field outcomes.
Where and how you work
- Home base: Montgomery, IL, 60538.
- Travel: 75%–90% across the United States to customer facilities.
What you bring
- High school diploma or equivalent; a technical degree or certification is preferred.
- Proven experience as a Field Service Technician or in a comparable service role.
- Strong hands-on electrical and mechanical troubleshooting capability.
- Excellent communication and interpersonal skills; able to work independently and manage time well.
- Valid driver’s license and willingness to travel frequently to client sites.
- Fluency with diagnostic tools including multimeter, oscilloscope (O-scope), and supporting software.
- Ability and interest in learning PLC programming software and related environments.
Core proficiencies
- Electrical schematics interpretation
- Soldering
- Electrical installation
- Electrical troubleshooting and repair
- Troubleshooting industrial automation equipment
- Electrical and electronic systems fundamentals
Machines and technologies
- EDM machine (sinker)
- EDM drilling machine
- Multimeter
- Programmable Logic Controller (PLC)
If you love solving complex problems, enjoy cutting-edge technology, and want to make a real impact in customers’ operations, this role was built for you.
Job Tags
Day shift,