Front Desk Agent Job at Comfort Suites Ocala North, Ocala, FL

QWlPTkVKOGZBNExvTkZ2K1dIWjNZcjZy
  • Comfort Suites Ocala North
  • Ocala, FL

Job Description

The Front Desk Agent is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest’s stay, which can include multitasking, and performing the following duties in a manner that reflects our hotel’s vision, mission, and core values. Responsibilities:

  • Welcome guests warmly, determine their needs, and manage the registration process.
  • Answer queries regarding the hotel’s services, charges, dining facilities, sports facilities, and travel directions
  • Contact housekeeping and/or maintenance departments when a problem is reported and perform basic maintenance so as to minimize out of order rooms
  • Operate the hotel switchboard, answer inquiries, and transfer calls as needed.
  • Handle guest check-ins, check-outs, and payment processing with accuracy.
Qualifications:
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Experience in food service or hospitality is preferred but not required—we welcome applicants at all experience levels.
  • Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint
  • Availability to work flexible schedules, including weekends and holidays.
  • Strong customer service skills with a guest-focused approach.
About Company: Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners

Job Tags

Flexible hours,

Similar Jobs

Fiserv

Printer Technician Job at Fiserv

 ...Calling all innovators find your future at Fiserv. Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another... 

KJ Media

Contract Delivery Driver - Must Own a Van (Cargo/Sprinter Van). Job at KJ Media

 ...Description Courier Express is seeking independent contractors who own their own Van. Earn $800-$1200 PLUS per week. Pay varies...  ...: Must be 18+ years old Provide your own vehicle Valid driver's license with a good driving record (max. 3 violations in 3 years... 

Dearing Compressor & Pump Co

Pipe Welder Job at Dearing Compressor & Pump Co

At Dearing Compressor & Pump, our people power everything we do. Theyre not just employees, theyre the heartbeat of our success and the driving force behind our progress. Thats why we treat every team member like family. With a strong, collaborative culture, and ...

Dave's Hot Chicken

Store Manager Job at Dave's Hot Chicken

 ...Main Responsibilities of a Store Manager Responsible for every aspect of everyday supervision of store outlets Responsible for resources management Takes care of stock, staff, and sales management Store Manager Job Description We are looking for an experienced... 

University of Chicago Medical Center

Remote Strategy Leader — Healthcare Transformation Job at University of Chicago Medical Center

 ...system is seeking a Strategy Manager to manage key strategy projects supporting enterprise strategy. This role provides a flexible work-from-home opportunity with onsite requirements as needed. Ideal candidates will possess a Masters degree, significant project management...