Front Desk Agent Job at Comfort Suites Ocala North, Ocala, FL

QWlPTkVKOGZBNExvTkZ2K1dIWjNZcjZy
  • Comfort Suites Ocala North
  • Ocala, FL

Job Description

The Front Desk Agent is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest’s stay, which can include multitasking, and performing the following duties in a manner that reflects our hotel’s vision, mission, and core values. Responsibilities:

  • Welcome guests warmly, determine their needs, and manage the registration process.
  • Answer queries regarding the hotel’s services, charges, dining facilities, sports facilities, and travel directions
  • Contact housekeeping and/or maintenance departments when a problem is reported and perform basic maintenance so as to minimize out of order rooms
  • Operate the hotel switchboard, answer inquiries, and transfer calls as needed.
  • Handle guest check-ins, check-outs, and payment processing with accuracy.
Qualifications:
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Experience in food service or hospitality is preferred but not required—we welcome applicants at all experience levels.
  • Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint
  • Availability to work flexible schedules, including weekends and holidays.
  • Strong customer service skills with a guest-focused approach.
About Company: Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners

Job Tags

Flexible hours,

Similar Jobs

Confidential Recruiting Partners

Senior Food Scientist | Nutritional Products Job at Confidential Recruiting Partners

 ...Our client is seeking a Senior Food Scientist to drive innovation in medical nutrition, ensuring exceptional product quality, stability, sensory performance, and clinical impact. This role will lead to the development and optimization of nutritional beverages and powders... 

Dave's Hot Chicken

Store Manager Job at Dave's Hot Chicken

 ...Main Responsibilities of a Store Manager Responsible for every aspect of everyday supervision of store outlets Responsible for resources management Takes care of stock, staff, and sales management Store Manager Job Description We are looking for an experienced... 

GAL AeroStaff

A&P Mechanic Job at GAL AeroStaff

 ...studying and evaluating our benefits programs and policies to better meet present and future requirements. Job Summary: The A&P Aircraft Mechanic II will ensure that all work accomplished is in accordance with current FAA approved technical data. Adheres to quality... 

The Sapling School

Part Time ( 3:00 pm to 6:00 pm ) Teachers Job at The Sapling School

Job Description Part Time Assistant TeachersKendall Park, NJSouth Brunswick Township, NJSapling School of South Brunswick center is looking for an assistant teachers to join our professional, hard working and friendly staff. If you are respectful of children...