Job Description

What you'll do at

Position Summary...

Senior Manager, Marketing Operations, Agency and Vendor Management – Sam’s Club

Sam’s Club is seeking a Senior Manager, Marketing Operations, Agency and Vendor Management to lead and evolve our agency partnerships and optimize internal and external marketing resources. This role is ideal for a strategic leader who thrives in fast-paced environments, excels at managing complex relationships, and brings strong financial and operational acumen. You’ll play a critical role in driving marketing excellence through scalable systems, cross-functional collaboration, and performance accountability.

What you'll do...

Agency & Vendor Management

• Lead the administration and performance of Sam’s Club’s agency partnerships, ensuring alignment with evolving brand needs and business goals.
• Conduct annual and quarterly business reviews, oversee onboarding, and lead contract negotiations in collaboration with Finance, Legal, and Procurement.
• Develop and implement scalable feedback frameworks (e.g., scorecards, KPIs) to evaluate agency performance and drive accountability.
• Create and maintain dashboards to track deliverables, performance metrics, and contract value realization.
• Ensure competitive pricing and value delivery using historical data, industry benchmarks, and market trends.
• Integrate industry best practices and stay ahead of developments in agency and vendor management.

Resource & Budget Management

• Direct the strategic planning and allocation of internal and external marketing resources to maximize efficiency and cost-effectiveness.
• Forecast resource needs using tools like AirTable and identify opportunities for reallocation or investment.
• Analyze internal vs. external resource costs to inform staffing decisions and justify new investments.
• Manage marketing budgets, billing processes, and vendor payments with precision and transparency.
• Identify workflow optimization opportunities to enhance go-to-market speed.

Financial and Procurement Expertise

• Demonstrate strong financial acumen, including budgeting, forecasting, and cost analysis.
• Lead procurement processes including RFPs, contract negotiations, and vendor management.
• Collaborate with Finance and Procurement to ensure cost-effective solutions and maximize contract value.
• Implement scorecarding systems to track deliverables and performance against contract agreements.

Leadership and Collaboration

• Mentor a high-performing team of marketing operations professionals, fostering a culture of innovation, accountability, and continuous improvement.
• Collaborate cross-functionally with Finance, Legal, Procurement, and Marketing to drive strategic initiatives.
• Communicate effectively with senior leadership, providing insights and recommendations to support decision-making and influence outcomes.

What You’ll Need

• 5+ years of marketing experience, with at least 3 years in Marketing Operations or a related function.
• Strong financial acumen and experience in procurement processes.
• Experience managing teams with strong leadership and collaboration skills.
• Expertise in formal RFP/review processes for agencies and strategic partners.
• Deep understanding of contract negotiation, billing, and reconciliation.
• Experience in a large, matrixed organization with a track record of cross-functional collaboration.
• Exceptional communication skills and ability to influence at all levels.
• Entrepreneurial mindset with a passion for process improvement and strategic problem-solving.

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

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- Health benefits include medical, vision and dental coverage

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- Financial benefits include 401(k), stock purchase and company-paid life insurance

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- Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see .

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- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart .

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The annual salary range for this position is $90,000.00-$180,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor's degree in Business, Marketing, or related field and 2 years' experience in marketing operations, business management, or related field OR 4 years' experience in marketing operations, business management, or related field.
2 years' experience in strategic sourcing and procurement.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Leading cross-functional projects, Marketing or advertising agency management

Primary Location...

2101 Se Simple Savings Dr, Bentonville, AR 72712-4304, United States of America

Job Tags

Holiday work, Permanent employment, Full time, Contract work, Temporary work, Part time,

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